Banking anywhere, anytime
Imagine banking at your fingertips, anywhere, anytime from your mobile device. That's Mobile Banking from Security National Bank's very own app. It's easy to set up, provides greater freedom, and it's every bit as secure as our traditional banking. *Message and data rates may apply.
Download our SNB Mobile App via the Apple App Store or Google Play Store. For first time users, you may enroll in mobile banking or log in using your online banking credentials.
Apple App Store Google Play Store
Mobile Banking FAQs
Is my personal or financial information stored on my phone?
No. We don't save any files with your personal or financial information on your phone. That information stays strictly within online banking.
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Are there fees to use Mobile Banking?
Security National Bank does not charge a fee to access or use Mobile Banking however message and data rates may apply.
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Which accounts can I access in Mobile Banking?
You can access any account you've set up in online banking. When you register for Mobile Banking, you can choose which accounts you want to access.
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How current is the account and transaction information?
When you view your account balance, you see the current available balance. When you view transaction history, you see the most recently posted transactions. We don't show any pending transactions.
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Can I add more than one mobile phone?
Yes. You can register several mobile phones for Mobile Banking. Each phone enrolled will have access to all accounts for that profile or username.
To add a new phone, go to online banking using your PC or tablet and access the Mobile Banking pages from the User Options menu then select Manage Devices under your Mobile Banking Profile. On the My Devices page, select Add New Device.
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What if my phone number changes?
If your mobile phone number changes, go to online banking using your PC or tablet and access the Mobile Banking pages. On the My Devices page, select Add New Device and enroll your new number. Then go back to the My Devices page to remove the old phone number.
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What if my phone is lost or stolen?
If your mobile phone is lost or stolen, no one can access your account without knowing your password, and, in some cases, your unique user name. To prevent unauthorized access to your account, you can deactivate your phone in Mobile Banking using your PC or tablet from the My Devices page by selecting Stop using this device for Mobile Banking next to your device’s phone number.
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What if I forget my password?
Your password for online banking and mobile banking are the same. If you forget your password when logging into mobile banking, please visit our full banking website on your PC or tablet and click on the 'Forgot Your Password' link during the login process and follow the prompts. If you need additional assistance, please contact our main support number at 402-344-7300
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Which phones can I use for Mobile Banking?
We support hundreds of models for these major brands: iPhone, BlackBerry, HTC, LG, Motorola, Nokia, Pantech, Samsung, Sanyo, and Sony Ericsson. We support phones on a number of different operating systems, including (but not limited to) Android, Blackberry, iOS, Symbian, Windows Mobile, Linux, Palm webOS, and Maemo.
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Which mobile service carriers support Mobile Banking?
Mobile Banking works on all major mobile service carriers in the U.S.: AT&T, Sprint, T Mobile®, U.S. Cellular®, and Verizon Wireless. Mobile Banking also works on a number of the smaller service carriers, including (but not limited to) Boost Mobile, Cricket Wireless, Metro PCS, Pioneer Cellular, Union Wireless, and Virgin Mobile USA.
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I have a prepaid plan. Can I use Mobile Banking?
Mobile Banking works with most prepaid plans but we cannot guarantee that your carrier supports standard U.S. short codes. T-Mobile prepaid does not support short codes so you won't be able to use the SMS text message service of Mobile Banking with this plan.
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How do I stop using Mobile Banking on my phone?
To stop using Mobile Banking on your phone, go to online banking using your PC or tablet and access the Mobile Banking pages. On the My Devices page, find the phone number and select the option Stop using this phone for Mobile Banking.
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Can I set up new billers in Mobile Banking?
No. You can initiate payments only to billers you have set up previously in Online Banking. To add a biller, log in to online banking using your PC or tablet and then select the Bill Pay menu link. Once the new biller has been added, the new biller will populate to your list of billers on your mobile device.
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Can I set up new person to pay in Mobile Banking?
Yes. Under Payments, select Pay Other People/Send Money/Pay To: You can then add a new contact or select someone from your phone's contact list.
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Do I need to enroll in Mobile Deposit?
No. If you have online or mobile banking, you are automatically enrolled for use of mobile deposit. For step-by-step instructions, watch this Mobile Deposit video or contact a banker for additional help.
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What are the cut-off times for mobile deposit?
If your deposit is made by 3:00 p.m. Central Standard Time, your deposit will be posted on that business day. On weekends and holidays, the following business day will be considered the day of your deposit. Funds from deposits made before 3:00 p.m. CST will be available the next business day. For deposits made after 3:00 p.m. CST, your deposit will be available on the second business day.
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What should I do with the paper check I deposited?
Keep your check in a safe place for at least 14 days (not more than 180 days) in case it is needed for verification. Please check your account history to verify your deposit has been credited. It's also a good idea to write 'already deposited' on the front of your check so it's not accidently deposited again.
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What do I do if I don't receive the message 'successfully submitted' the day I make a mobile deposit?
Please notify us immediately. If you do not notify us within one business day of making your mobile deposit, you will be unable to file a claim regarding that deposit.
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