Convenient Access to Business Accounts
For our business customers enrolled in Business Online Banking, use your iPhone or Android phone with a data service plan or Wi-Fi access to do your business banking on the go. Clients are given the ability to access their business accounts and perform a variety of banking functions from the convenience of a mobile phone via our very own SNB Mobile Business App.
Download today! Must be enrolled in Business Online Banking prior to enrolling in Business Mobile Banking.
Apple App Store Google Play Store
Business Mobile Banking FAQs
What is Business Mobile Banking?
Business Mobile Banking is an app for business customers who are enrolled in Business Online Banking and have an iPhone or Android phone with a data service plan or Wi-Fi access. Clients are given the ability to access their business accounts and perform a variety of banking functions from the convenience of a mobile phone. Watch our Business Mobile Banking video at the top of this page to view a tutorial. You can use the app to:
- Securely Sign In/Sign Out
- View eligible account balances and transaction history
- View check images
- Transfer funds between eligible accounts
- Approve or reject funds, ACH, and Wire transfers
- Approve or reject Positive Pay exceptions
- Receive alerts for pending approvals
- Make mobile deposits
- View mobile deposit history
- Contact us with a push of a button
- Accept push notifications (this can always be changed in your phone settings)
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Is the Business Mobile Banking app secure?
Our mobile security uses the same high standards we use in our Business Online Banking site. It is designed to provide a secure exchange of information with our customers. We utilize multiple security protocols including firewalls, data encryption and customer authentication techniques when you access your data or submit transmissions. Account information is never stored on your phone.
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What devices are supported with the app?
iPhone and Android Phones.
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What are the basic requirements of my cell phone in order to use the Business Mobile Banking app?
Your mobile phone must have a data service plan or Wi-Fi access. Please contact your mobile service provider for assistance.
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What is the difference between Business Online Banking and the Business Mobile Banking app?
You can do many of the same functions on your mobile phone as you can on your computer. The app is simply optimized for your mobile phone so it is easier to use.
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Do I have to enroll for business mobile deposits?
Yes. Please contact your banker for more information or call us at 402-344-7300, Monday – Friday 8:30 am to 5:30 pm, Saturday 9:00 am to 12:00 pm.
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Can I deposit more than one check at a time?
No, if a deposit has multiple checks they will have to be deposited one at a time.
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What are the different statuses in the Business Mobile Banking app and what do they mean?
To view its details, tap a deposit and tap the front and back images of the check.
- Green checkmark – deposit was accepted.
- Orange clock – deposit is pending and under review.
- Red X – the deposit failed and will not post to the account. Please take the check to the bank to deposit.
Note: The status indicated in the Deposit History and on the Details page is that of the submitted check image. It does not reflect the posting status of the check to your account. Once posted, the item will show in the account history within the app or in online banking. For additional details, refer to the Funds Availability Policy.
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What should I do with the paper check(s)?
Keep checks in a securely locked drawer or cabinet in case the check is needed for additional bank verification. All deposited checks should be shredded after 60 days. Please check your account history to verify your deposit has been credited. It is also a good idea to write ‘already deposited’ on the front of your check after you know it has been accepted, so it’s not deposited again
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How do I turn on Approval Alerts?
Navigate to the Main Menu and tap the More button. The settings menu appears, click the Alerts icon Alerts Icon . To select alert types, slide one or more buttons to the right.
Note: If this is your first time registering alerts, a message appears indicating the financial institution wants to send you push notifications.
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What if my phone number changes?
There is no impact to your mobile app. However, it is important to keep your contact information up-to-date. Contact a Banker at 402-344-7300 to let us know of any changes that may impact your account.
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What if my mobile phone is lost or stolen?
To prevent unauthorized access to your account contact us at 402-344-7300 to deactivate your mobile access.
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What if I forget my password?
Your password for business online banking and business mobile banking are the same. If you forget your password when logging into business mobile banking, please visit our full banking website on PC or tablet and click on the 'Forgot Password/PIN' link during the login process and follow the prompts. If you need additional assistance, please contact our main support number at 402-344-7300.
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How is a User’s access to the Business Mobile Banking app deactivated?
Contact a Banker at 402-344-7300 for assistance.
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What are some tips to keep my Business Mobile Banking experience safe?
- Treat your mobile phone with the same care regarding passwords and security as your PC.
- Never save or share your user name and password in the mobile phone.
- Install an antivirus app approved by your phone carrier.
- Keep mobile phones within your sight at all times.
- Activate the mobile phones locking feature after a period of inactivity and use strong passwords.
- Report mobile phone theft immediately.
- Avoid using mobile phones over unsecure Wi-Fi networks.
- Keep Bluetooth out of discovery when not in use.
- Be aware of the potential for fraudulent text messages (SMS/MMS). The bank will never request or invite customers to sign on to its Business Mobile Banking app by sending a text message.
- Keep your mobile phones operating system and installed apps up to date.
- Download and apply security updates and patches to your mobile phone when they are made available by your wireless provider. These are designed to provide you with the protection from known possible security issues.
- Do not install pirated software or software from unknown sources
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*Prior to downloading and installing the Business Mobile Banking App, the user must be enrolled in Business Online Banking. It is the responsibility of the user to make sure that installing the App on their Mobile Device is approved by their company’s management or policies. **Message and data rates may apply from your wireless carrier. Security National Bank does not charge you a fee for using the base service. Mobile Check Deposit requires business online banking Basic or Premium services and is subject to eligibility. Deposit limits and other restrictions apply. iPhone is a registered trademark of Apple Inc. App Store is a service mark of Apple Inc. Android and Google Play Store are a trademarks of Google Inc.
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